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Full Privacy Policy


I take the security of your personal information very seriously .

This notice describes the privacy policy of Osteopathy Lagos.

By visiting the Osteopathy Lagos website and/or becoming a client, you are accepting and consenting to the practices described in this Privacy Policy.


Control of Personal Information

Any personal information provided to or gathered by is controlled primarily by Osteopathy Lagos, Responible: Astrid Schmied, Rua Brigadeiro Costa Franco Edificio Orquideia Mar Lote 5, 8600-533 Lagos, Portugal


What Personal Information about Members Does Osteopathy Lagos store?

When you supply your personal details to this clinic they are stored and processed for 3 reasons:

  1. I have a legal obligation to maintain medical notes in order to provide you with treatment.

  2. I also think that it is important that I can contact you in order to confirm or change your appointments with us or to update you on matters related to your medical care. Under the GDPR (General Data Protection Regulations), this is known as Legitimate Interest.

  3. Provided I have your consent, I may occasionally send you news related to the practice, special offers or general health information in the form of articles or advice. You may withdraw this consent at any time – just let me know.

I have a legal obligation to retain your medical records for 8 years after your most recent appointment (or age 25, if this is longer), but after this period you can ask us to delete your records if you wish. Otherwise, I will retain your records indefinitely in order that I can provide you with the best possible care should you need to see me at some future date. Your medical records are stored in, which is a professional online health care Provider program. Cliniko stores your medical and personal data according to GDPR requirements. Osteopathylagos / Astrid Schmied will never share your data with anyone who does not need access without your written consent.



Here are the types of information I gather.


Information You Give Me:

I receive and store any information you enter on my website or give me in any other way. 

Automatic Information:
I receive and store certain types of information whenever you interact with me. For example, like many websites, I use “cookies” and I obtain certain types of information when your Web browser accesses 


E-mail Communications:
My primary means of communication with my clients is through email/phone and WhatsApp. By becoming a client or communicating with me, I assume that you are happy for me to contact you in order to inform you about appointment related  things.

If you do not want to receive e-mail or other mail from me, you will always have the opportunity to unsubscribe.


Payment details:

If you opt for online payment your data and credit card details will be used via which is the online payment service I am using.


What about Cookies?

Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

• help search engines remember that you want your search results in English;

• help a website remember your preferences so that you don’t need to customize it every time;

• help our website to deliver a better service by showing you the content most relevant to you;

• identify and resolve errors so that the site is improved for everybody;

• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.
Here is an example of a cookie:


• Name: SomeCookie

• Value: 1234a5b678c9

• Domain:

• Expires: 13th September 2015

The cookie explained:


• Name = The name of the cookie

• Value = The piece of information that the cookie is created to store

• Domain = The website where the cookie is used

• Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

To find out how to turn cookies on or off, see how to manage cookies.



Does Osteopathy Lagos share the Information it receives?
In general, no. Information about my clients is an important part of my business and I will never share your details with others without your express permission. 

Data which has to be shared with 3rd parties in order to provide my service are: for medical record storage (, for online payment  and as my website. Using these services may mean that your data is saved on servers outside the EU. If you are worried about the two 3rd parties I am using please get in contact with me or visit their websites.


Notices and Revisions

If you have any concern about privacy at Osteopathy Lagos, please e-mail me a thorough description and I will try to resolve the issue for you. My  business changes constantly and my Privacy Notice and the Terms & Conditions will change also. You should check my website frequently to see recent changes.


Osteopathy Lagos

Responsible: Astrid Schmied MSc. D.O.

Rua Brigadeiro Costa Franco Edificio Orquídea Mar Lote 5

8600-533 Lagos 




Last updated: 28.3.2020

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